Refund policy

RETURNS

We accept returns on most unopened, unworn, or unused items within 30 days of delivery for a full refund. Wazoo does not cover the return shipping cost to send a return or exchange back.

If the return is a result of our error (you received an incorrect or defective item, etc.), we will send a pre-paid shipping label to return the item to us.

To initiate a return please email orders@wazoogear.com and include your name, order number, and reason for return. Once we receive your request a team member will follow up with information on the next steps. Our shipping address is below.

Wazoo Survival Gear 14478 E I-25 Frontage Rd, Mead, CO 80504

EXCHANGES

For fast and easy exchanges please email orders@wazoosurvivalgear.com and include your name, order number, and exchange request. 

We are happy to exchange sizes on new and unworn items, all you need to do is send the item back to us. Along with the belt(s) being shipped back, please include a note with your name, order number (if available), and the size you need. 

We’ll cover the return shipping cost for all exchanges. Once we receive your belt we’ll send out your replacement right away. Our shipping address is below.

Wazoo Survival Gear 14478 E I-25 Frontage Rd, Mead, CO 80504

For International Order Exchanges the same process applies. We will have you ship the new, unworn item back to us. Once we receive your item(s) we will send out your replacement along with the new tracking information. For the return shipment to you, we will charge $15 to cover the cost of shipping.